Get in Touch With Us

This is the page to use if you want to reach the people who write and maintain Crypto Casinos. We research crypto casinos available to US players — coin support, withdrawal speed, licensing, bonus terms — and reader messages are one of the main ways we find out when something on the site has drifted out of date.

Email is the only channel we run: [email protected]. We read everything that arrives and aim to reply within two business days. We do not operate a phone line, and we are not customer support for any casino.

Before You Write: Are We the Right People?

We are an independent comparison site, not an operator. That distinction matters because a large share of the mail we get should really go somewhere else, and sending it to us only slows the sender down.

Your situation	Where it should go
A pending withdrawal, locked account, or a deposit that has not credited	The casino's own live chat or support desk — they hold your account, we do not
A transaction that never arrived on-chain	Check the transaction hash in a block explorer first, then the casino's support
A bonus term on our site that no longer matches the operator's page	Us — send the link and we will re-check it
A site we rank that has restricted your state	Us — this affects our listings and we want to know
Help with a gambling problem	National Problem Gambling Helpline, 1-800-GAMBLER, free and confidential, 24/7
Tax questions on crypto gains or gambling winnings	A qualified tax professional — we cannot advise on this

What Readers Usually Write To Us About

• Payout speed reports. Our withdrawal timings come from operator documentation and published policies, not from our own cash-outs. If your experience of a site's BTC, LTC or USDT payout speed differs sharply from what we describe, tell us which coin and roughly when.
• Bonus and wagering corrections. Welcome offers change often. Playthrough multiples, maximum bet limits while a bonus is active, expiry windows and game weighting all move. Flag any figure on our pages that looks stale.
• KYC and verification changes. Several crypto casinos advertise minimal verification but request documents at a withdrawal threshold or after a risk flag. If a site's actual requirements have shifted, that is material to our coverage.
• Restricted state updates. Offshore operators self-restrict different states and change those lists without notice. Reader reports are often how we hear first.
• Licensing and ownership. If you have a verifiable source showing a licence status different from what we state, send it. We will not publish a licensing claim we cannot check.
• Partnership and media. Operators, affiliate managers and journalists are welcome to introduce themselves. Say what you are proposing in the first paragraph.

How Commercial Relationships Work Here

We should be plain about this before you contact us about a listing. Crypto Casinos earns commission when a reader signs up through some of the links on this site. That funding does not decide rank order, ratings or what we write. An operator cannot buy a position, cannot buy a higher score, and cannot have a drawback removed from a review. If you are writing to ask for any of those things, the answer is no — but we will still correct a factual error for free, from anyone, including an operator's own team.

How We Assess the Casinos You Might Be Writing About

Knowing our criteria tends to make reader feedback more useful, so here they are. Everything below is researched from operator terms, licensing registers, game provider listings and published policies — we do not deposit, play or withdraw ourselves, and nothing on this site is a tested result.

• Withdrawal speed and limits — stated processing windows, whether cash-outs are automated, per-transaction and daily caps, and whether the cap differs by coin.
• Coin range — BTC, ETH, LTC, DOGE and wider altcoin support, plus whether stablecoins like USDT and USDC are offered.
• Verification policy — what a no KYC crypto casino actually means in its own terms, and where the thresholds sit.
• Game fairness — provably fair implementations on in-house originals, and RNG certification on third-party slots.
• Licensing — Curaçao, Anjouan or MGA, stated exactly as the operator documents it.
• Bonus terms — headline number alongside playthrough, expiry and eligibility, never on its own.
• Security and support — 2FA availability, withdrawal address controls, and how support can be reached.

Last full fact-check of our ranking criteria: Sep 23, 2026. If you are reading this a long way past that date, a correction email is especially welcome.

Sites We Are Most Often Asked About

Our rankings live on the comparison pages, but since most contact mail names one of the top-listed brands, here is what each of the leading three is on the list for — and where each one has a genuine weak point. Offers below are as advertised by the operator; always read the current terms on the site itself, because they can change without notice.

BetPanda — built around cashback rather than a front-loaded bonus

BetPanda tops our list (editorial rating 10.0) largely because its value is structured as ongoing 10% weekly cashback instead of a large one-off match. For a player focused on fast crypto withdrawals, that matters: cashback of this kind is usually easier to move off the account than a deposit match carrying heavy playthrough. Check the operator's terms for the qualifying period, how losses are calculated, any minimum, and whether the cashback itself carries a wagering condition before you count it as cash.

Limitation: a weekly rebate gives a new depositor far less upfront value than a four-figure welcome package, so anyone shopping purely on headline bonus size will find it underwhelming. Like every site we cover, it is licensed offshore, not by any US regulator.

CoinPoker Casino — the poker-first option in the list

CoinPoker Casino (9.9) is here because it pairs casino play with a real poker room, which is unusual among crypto casinos and matters to readers in states with no legal online poker. Its advertised welcome offer is a 150% bonus up to $2,000. As with any deposit match, the usable value depends entirely on the playthrough multiple, the time limit to clear it, the maximum bet allowed while the bonus is live and which games count toward it — confirm all four in the current terms before depositing.

Limitation: a poker-led platform generally has a narrower slot and live dealer catalog than a casino-only operator, so if tables and reels are all you want, other sites on our list carry more.

Cryptorino — a Bitcoin-denominated match plus a rebate

Cryptorino (9.8) stands out for advertising its welcome offer in BTC terms — a 100% match up to 1 BTC — alongside 10% weekly cashback, so it appeals to players who already hold Bitcoin rather than converting from dollars. That framing carries a specific catch worth naming: a bonus denominated in BTC moves with the market, so its dollar value at the moment you clear wagering may be well above or well below its value the day you deposited. Check the wagering requirement, expiry window and eligible games before committing.

Limitation: reaching anything near the advertised ceiling requires a very large deposit that will not apply to most players, and the crypto price exposure cuts both ways.

Others in the list

Punkz (20,000 USDT welcome bonus plus 15% cashback), Hyperlucky (20% daily cashback up to $10,000 plus 100 free spins), Winna (up to 60% rakeback and 25% instant cashback), Thrill (up to 70% rakeback plus 10% cashback), BC Game (four match bonuses up to $4,000 plus 400 free spins), Wild.io (up to 350% across the first three deposits plus 200 free spins) and Vave (up to 550 USDT plus up to €75 free bet and 5% cashback) all appear in our rankings too. Every one of those figures is a maximum, and every one carries wagering, expiry and eligibility conditions set by the operator. We will not quote a bonus number to you by email without them.

Money Questions We Can and Cannot Answer

Reading our site costs nothing. Playing does. Deposits and withdrawals at the casinos we cover are on-chain, funded from a self-custody wallet or an exchange account, and each transfer carries a network fee paid to miners or validators — Ethereum gas can be meaningfully more expensive than Litecoin or Dogecoin at busy times, which is one reason many players route deposits through cheaper chains or stablecoins on low-fee networks. Confirmation times vary by chain and by how many confirmations the casino requires before crediting.

Three things we can help with by email: explaining how a stated withdrawal limit works, pointing you to where an operator publishes its fee and minimum policy, and correcting a figure we have published. Three things we cannot: recovering funds, speeding up a payout, or telling you what a coin will be worth. Crypto prices move, and a balance that looks healthy on deposit day can be worth less when you withdraw. Stablecoins such as USDT and USDC exist partly to blunt that, but they carry their own issuer risk.

Beyond Casino Games

Most of the operators we list run more than a casino. Sportsbooks are the common second product — same wallet, same coins, different risk profile and different bonus terms, since sports offers usually work on minimum odds rather than slot playthrough. Some also run poker rooms, esports markets or live-game shows. If your question is about one of those adjacent products rather than slots, table games, crash, dice or plinko, say so in your email, because the terms often differ from the casino side even on the same account. Readers comparing options outside the crypto space sometimes also look at our coverage of casinos operating outside GamStop.

Legal Standing, Age and Playing Safely

You must be at least 18 to use this site, and 21 at operators or in states where that is the applicable minimum — check the individual casino's stated age rule before registering. We do not publish content aimed at anyone below that age.

There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator, and for most US players they sit in a legal grey area rather than a clearly permitted one. Regulated online casino gaming exists in only a handful of states, and those operators do not run on crypto. State law varies and some states are explicitly restrictive; operators also self-restrict certain states and change those lists. Check the rules where you live, and treat anything here as general information rather than legal advice — for your own position, speak to a qualified attorney. The same applies to tax: US players are generally liable on gambling winnings and on crypto gains, and a tax professional is the right person to ask.

Gambling costs money and most sessions end down. It is entertainment, never income, and no bonus, rakeback rate or provably fair system changes that. Offshore sites may not offer the deposit limits, cooling-off periods or self-exclusion programs that state-regulated operators are required to provide, so check what tools exist before you sign up. If gambling is causing you difficulty, the National Problem Gambling Helpline is free, confidential and available 24/7 at 1-800-GAMBLER. Mention it in your message if you would like us to point you toward further resources — we will respond privately and without judgment.

Getting a Faster Reply

1. Put the topic in the subject line — "correction", "partnership", "general question".
2. Name the casino and paste the page link if your message is about something we published.
3. Include the date you saw it, since offers and state restrictions change quickly.
4. Do not send passwords, seed phrases, private keys or ID documents. We will never ask for them, and nobody legitimate will.

Every reply comes from a person on the editorial team, not an autoresponder. Mason Baxter oversees the review pages and corrections. Take your time over the message — there is no deadline at this end, and a well-described report is worth more to us than a fast one.